Privacy Policy

1. About This Policy

Cable TV Support ("we," "our," or "us") operates the website cabletvsupport.online (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting our Site or contacting our team.

By using our Site or contacting us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

• Full name
• Phone number
• Email address
• ZIP code / location information
• Content of messages or inquiries submitted through our contact form
• Information shared during phone calls with our team

Information Collected Automatically:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring URL
• Date and time of access

3. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Types of cookies we may use include:

• Essential Cookies: Required for basic Site functionality and navigation.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., pages visited, time spent).
• Advertising/Marketing Cookies: Used to measure the effectiveness of our advertising campaigns and track conversions.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide informational assistance
• To contact you by phone, email, or other means in response to your inquiry
• To connect you with relevant third-party resources or service providers as appropriate
• To analyze Site traffic and improve our platform
• To measure advertising campaign performance
• To comply with applicable laws and regulations
• To protect the security and integrity of our platform

5. Communication Consent

By submitting our contact form or calling our team, you consent to being contacted by Cable TV Support via phone, email, or other electronic means regarding your inquiry. This may include follow-up calls or messages related to the information or assistance you requested.

You may opt out of further communications at any time by requesting removal from our contact list during any phone interaction or by contacting us directly.

6. Call Tracking Disclosure

We use call tracking technology on our Site. This means that phone calls made through our Site may be recorded and/or tracked for quality assurance, training, and analytical purposes. By calling our phone number, you acknowledge and consent to the potential recording of calls as permitted by applicable law.

7. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Third-Party Service Providers: We may share information with trusted service providers who assist us in operating our Site and conducting our business, subject to confidentiality agreements.
• Third-Party Resources: If you request to be connected with a cable TV provider or other resource, we may share relevant contact information with that third party.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

8. Data Protection and Security

We implement reasonable administrative, technical, and physical security measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Third-Party Links

Our Site may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of communications

To exercise these rights, contact us at the phone number listed on this Site.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (888) 827-4359
• Website: cabletvsupport.online